This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how applicable laws help protect you.
We use personal data to provide, maintain, and improve our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the conditions below. These definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our service or parts of our service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party.
- Company means Rudronix Software Solutions, Katraj, Pune, 411046.
- Cookies are small files placed on your computer, mobile device, or other device by a website.
- Country refers to Maharashtra, India.
- Device means any device that can access the service, such as a computer, phone, or tablet.
- Personal Data or Personal Information means any information that relates to an identified or identifiable individual.
- Service refers to this website and related digital services.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically from the use of the service.
- Website refers to https://rudronix.in/.
- You means the individual or legal entity accessing or using the service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Phone number
Usage Data
Usage Data is collected automatically when using the service. It may include information such as IP address, browser type, browser version, pages visited, visit time and date, time spent on pages, device identifiers, and similar diagnostic data.
When you access the service through a mobile device, we may collect information such as device type, device ID, IP address, operating system, mobile browser type, and diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. These may include cookies, beacons, tags, and scripts used to improve and analyze the website experience.
- Cookies or Browser Cookies: small files placed on your device. You may set your browser to refuse cookies, but some parts of the site may not function properly.
- Web Beacons: small electronic files that help us understand page visits, email opens, and website activity.
Cookies may be persistent or session-based. Where required by law, we use non-essential cookies such as analytics or remarketing cookies only with your consent.
Types of Cookies We Use
- Necessary / Essential Cookies: required to provide core website functionality and protect user sessions.
- Cookies Policy / Notice Acceptance Cookies: used to remember cookie consent preferences.
- Functionality Cookies: used to remember user choices and preferences for a smoother browsing experience.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our service, including monitoring service usage.
- To manage your account and enable relevant service access.
- For the performance of a contract related to services or products you request from us.
- To contact you by email, phone, SMS, or other electronic communication regarding enquiries, updates, or security matters.
- To provide you with relevant offers, services, or business updates unless you opt out.
- To manage your requests and support needs.
- For business transfers in the event of a merger, acquisition, or restructuring.
- For analytics and improvement to evaluate website performance, marketing, and user experience.
We may share your personal data in the following situations:
- With Service Providers to support website operations, communication, and analytics.
- For business transfers in relation to merger, acquisition, or financing activities.
- With affiliates that are required to follow this Privacy Policy.
- With business partners to support selected products, services, or promotions.
- With your consent for any other specifically approved purpose.
Retention of Your Personal Data
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by applicable laws and business obligations.
- Account Information: up to 24 months after account closure where relevant.
- Customer Support Data: support tickets and related correspondence may be retained for up to 24 months.
- Usage Data: analytics and server log data may be retained for up to 24 months for performance, security, and troubleshooting purposes.
We may retain data for longer where necessary for legal obligations, dispute resolution, fraud prevention, backup retention, or legal claims. When retention periods expire, we securely delete or anonymize the data.
Transfer of Your Personal Data
Your information may be processed at our operating offices or in other places where service providers and processing parties are located. Where required by law, we use appropriate safeguards to protect personal data during international transfers.
Delete Your Personal Data
You have the right to request deletion of personal data we have collected about you. In some cases, we may need to retain certain information to comply with legal obligations or lawful business purposes.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice where required before such data becomes subject to a different privacy policy.
Law Enforcement
We may disclose personal data where required to do so by law or in response to valid legal requests by public authorities.
Other Legal Requirements
The Company may disclose your personal data where necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing related to the service
- Protect the personal safety of users or the public
- Protect against legal liability
Security of Your Personal Data
We take commercially reasonable measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our service does not address anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@rudronix.in
- By visiting our contact page: https://rudronix.in/contact